ServiceTitan is an industry-specific field service management (FSM) software designed for contractors, techs, and service businesses that need to manage:
It’s an all-in-one platform that streamlines day-to-day operations and helps you run your field teams more efficiently.
HubSpot is a world-class CRM and marketing automation platform used across industries—from SaaS to service-based businesses—to drive:
Unlike ServiceTitan, HubSpot is marketing-first, helping you attract more leads, close more deals, and automate communication at scale.
Category | ServiceTitan | HubSpot |
---|---|---|
Core Function | Field service management & job operations | Marketing automation, CRM, and sales pipeline management |
Primary Users | Trades: HVAC, Plumbing, Electrical, Home Services | Marketing, Sales, and Customer Success Teams |
CRM Features | Basic CRM (focused on service history and jobs) | Full-featured CRM with custom properties and automation |
Job Scheduling | ✅ Built-in, powerful technician dispatching tools | ❌ Not available |
Job Management | ✅ End-to-end job lifecycle management | ❌ Not job-centric |
Invoicing & Payments | ✅ Native invoicing, estimates, and payment capture | ⚠️ Requires third-party integrations |
Quoting Tools | ✅ Built-in quoting and pricebook system | ⚠️ Limited quoting via custom workflows or integrations |
Marketing Tools | Basic email/text reminders and follow-ups | ✅ Email marketing, ad management, landing pages, automation workflows |
Sales Pipeline | ❌ Not designed for deal management | ✅ Advanced sales pipeline, tasks, deal stages, automation |
Reporting & Analytics | Operational and technician performance reports | Marketing, sales, and campaign performance dashboards |
Customization | Limited to job workflows and templates | Highly customizable CRM, forms, workflows, and dashboards |
Mobile App | ✅ Technician-focused mobile app | ✅ CRM app for mobile marketing/sales tracking |
Integrations | Limited – APIs, Zapier, and a few native integrations | Large app ecosystem with robust APIs and plug-and-play tools |
Customer Communication | Text/email reminders, on-site notes | Email sequences, live chat, form follow-ups, SMS via integrations |
Best For | Running and scaling a home service business | Generating, nurturing, and converting leads into paying customers |
Here's the truth: ServiceTitan and HubSpot are not competitors—they’re complements.
Bottom line? If you want to grow, you can’t afford disconnected tools.
Integrating ServiceTitan and HubSpot isn’t a plug-and-play task. It takes:
That’s exactly what Proven ROI delivers.
We’ve helped 100+ service-based companies build smarter systems that generate real, trackable growth.
Imagine this:
A new lead hits your site → gets an email sequence in HubSpot → books a call → is scheduled in ServiceTitan → gets auto-reminders → pays → gets a follow-up review request → and is upsold into a service plan.
All automatically.
All tracked.
All powered by Proven ROI.
Book a free consultation with Proven ROI and see how we can help you:
Don’t just choose between ServiceTitan or HubSpot.
Choose both—and make them work for you.
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