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CASE STUDY

Austin Home Loans Website Redesign

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Objectives

Austin Home Loans is a leading mortgage lender based in Austin, Texas, specializing in providing personalized loan solutions for homebuyers. Despite their strong market presence, their digital footprint was not effectively capturing their target audience or reflecting their brand ethos, leading to missed opportunities in a highly competitive sector.


Austin Home Loans approached Proven ROI to overhaul their existing website and digital strategy. The primary challenges were outdated branding, an underperforming website with poor SEO practices, non-responsive design, and a lack of integration with modern CRM tools, all of which hindered their market reach and customer engagement.

Website Redesign

  • Branding & Identity Design
  • Copywriting/SEO
  • Responsive Web Design
  • CRM Strategy
  • Visual Design

Process and Implementation

Proven ROI embarked on a comprehensive overhaul of Austin Home Loans' digital presence, starting with a strategic website redesign and branding & identity update. The objective was to create a visually appealing and coherent brand identity that resonated with potential homebuyers. To achieve this, a new color scheme, typography, and logo were developed to reflect the company's commitment to trust and professionalism. The focus on enhancing user experience (UX) ensured that the brand's identity was consistent across all digital and physical touchpoints. Additionally, our team revamped the content with a focused SEO strategy using high-value keywords relevant to the Texas home loan market, aimed at boosting online visibility and search engine rankings.


The website was redesigned using a mobile-first approach to ensure it was accessible and provided a seamless experience on all devices, a crucial factor in reaching an increasingly mobile audience. Alongside web design, Proven ROI integrated a sophisticated CRM system tailored to streamline customer relationship management and enhance lead generation. This system allowed for more effective tracking, nurturing, and conversion of leads, with training sessions provided to ensure the client’s team could leverage these new tools effectively. To further enhance the visual appeal of the website and support the new brand identity, new visual elements such as custom icons, infographics, and a cohesive set of photographs were introduced. These elements were strategically designed to attract a diverse clientele and convey the reliability and ease of working with Austin Home Loans.

Results

Following the launch of their revamped digital presence, Austin Home Loans witnessed a remarkable transformation in their business outcomes, which is a testament to the effectiveness of the strategies implemented by Proven ROI. The company experienced a 40% increase in organic website traffic within the first six months. Moreover, lead generation saw a significant uptick, with a 50% increase in leads and a notable improvement in lead quality, thanks to enhanced targeting and personalization strategies. Additionally, customer engagement metrics improved, evidenced by a 30% decrease in bounce rates and increased session durations, signaling higher levels of user engagement. The SEO efforts placed the company in the top-5 rankings for several targeted keywords, markedly boosting their online visibility.


The comprehensive digital transformation undertaken by Proven ROI for Austin Home Loans did more than just rejuvenate their brand—it substantially enhanced their market presence and operational efficiency. This case illustrates the powerful impact that integrated digital strategies can have on a business, making it more competitive and better aligned with the evolving expectations of today's consumers. This success story serves as a blueprint for other businesses aiming to leverage digital technology to scale their operations and achieve sustainable growth.


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