Why is HubSpot not HIPAA compliant?
john • January 28, 2023
HubSpot is Not HIPAA Compliant
HubSpot is not HIPAA (Health Insurance Portability and Accountability Act) compliant. HIPAA is a set of regulations that govern how protected health information (PHI) can be collected, used, and shared by healthcare organizations and their business associates. HubSpot is not designed to meet the strict requirements of HIPAA and it is not certified as a HIPAA-compliant platform.
HubSpot does not offer the level of data security, access controls, and audit logging required by HIPAA. Additionally, HubSpot's standard terms of service do not include business associate agreements (BAAs), which are required for any third party that handles PHI.
If a business is handling PHI and need to comply with HIPAA regulations, they should consider using a CRM software that is specifically designed to meet the requirements of HIPAA, such as Salesforce Health Cloud, Cerner Millennium or Epic EHR.
It's important to note that, if a company wants to use HubSpot and it's also handling PHI, it will have to sign a Business Associate Agreement (BAA) with HubSpot, which is a legal contract between the covered entity (healthcare organization) and the business associate (HubSpot), to ensure that the business associate will appropriately safeguard the PHI it receives or creates on behalf of the covered entity.
HubSpot does not offer the level of data security, access controls, and audit logging required by HIPAA. Additionally, HubSpot's standard terms of service do not include business associate agreements (BAAs), which are required for any third party that handles PHI.
If a business is handling PHI and need to comply with HIPAA regulations, they should consider using a CRM software that is specifically designed to meet the requirements of HIPAA, such as Salesforce Health Cloud, Cerner Millennium or Epic EHR.
It's important to note that, if a company wants to use HubSpot and it's also handling PHI, it will have to sign a Business Associate Agreement (BAA) with HubSpot, which is a legal contract between the covered entity (healthcare organization) and the business associate (HubSpot), to ensure that the business associate will appropriately safeguard the PHI it receives or creates on behalf of the covered entity.
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